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As a Certified Microsoft Business Solutions Center, CCR offers a
total solution from start to finish. Our
services integrate Financial, Project management, Distribution,
Manufacturing, Service Dispatch and Customer Relationship Management within
one system.
We’re backed by the industry-leading technology and powerful support of
Microsoft-yet we’re small enough to deliver the kind of personalized,
customized service that helps an Enterprise Resource Planning system realize
its intended ROI. We tap directly into the valuable resources of the
industry’s business application leader, and then bring that knowledge
straight to you.
We’ve been doing this successfully for more than two decades-for a wide
variety of business segments, including staffing, engineering services,
event management, communications, distribution, built-to-order
manufacturing, and manufacturing engineering.
Our services include:
Business Consulting – We help evaluate both internal processes and
potential solutions. We work to understand your current business environment
and future requirements, and suggest ways to streamline business processes,
which in turn will improve productivity and increase profits.
Application Consulting – We provide initial and ongoing
implementation services to maximize your understanding of the software’s
full functionality.
Customization Services – We leverage Microsoft Dynamics™ SL flexible
foundation, open architecture and customizable development tools to help you
enhance and extend functionality for your organization. From mentoring
services for your staff, to one-time data import scripts, to designing
ongoing “links”, we focus on ways to make your team highly effective by
using tools such as VB, VBA, .net, Crystal Reports and Frx.
Training and Support – We ensure a smooth transition to the new
system for your staff. CCR provides both on-site and classroom training
options as you deploy new software and/or add new employees to your staff.
Our objective is to maximize your staff’s understanding of the many robust
features available throughout Microsoft Dynamics™ SL applications.
Telephone support and on-site troubleshooting plans are also available.
- Dedicated, certified application consulting
- In-house training for classroom environment
- Certified technical staff for application development, software
implementation, and network system integration
- Network design, Installation and Support
- Project Management
- Account Management
- Help Desk
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